Refund policy

Return and Credit Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase, and we are happy to accommodate returns based on the following conditions:

1. Return Window

  • Returns are accepted within 30 days from the date of delivery.
  • After 30 days, we unfortunately cannot accept returns or issue refunds.
  • Request has to be done by email at: info@dirt-care.com

2. Return Shipping

  • The customer is responsible for all return shipping costs.
  • We recommend using a trackable shipping service or purchasing shipping insurance for items of higher value. We cannot guarantee receipt of returned items without tracking.

  • Ship to: Dirt-Care Products /  2751 Bd Talbot, #207, Stoneham, QC G3C 1K2